ICT Business AnalystA Business Analyst with a demonstrated history of working in the technology, health, education, finance and management consulting industry. Skilled in business analysis customer support, quality management, data analysis and software development and testing. Request resume
I have apposite experience in strategic planning and business consulting, which applies practical methods to solving challenging issues of business decision-making and action in strategic contexts.
I have competent skills in troubleshooting user problems relating to operating system issues, network connectivity, software compatibility, upgrades, MS office products and internet connectivity.
I have relevant experience in collecting, cleaning, analyzing and transforming data into different systems, and interrogating data creating various reports using visualization and investigation tools such as Tableau, SAP, SPSS, and the Microsoft Office suite i.e. MS Excel, MS Access, MS SQL Server.
I have been completely responsible for the successful initiation, plan, design, model, planning, execution, monitoring, controlling and closure of numerous projects.
I have conducted a careful and detailed study into specific problems, concern, and issue using methods of science.
I have pertinent experience in identifying customer needs, helping customers use specific features and responding to customer queries in a timely and accurate way, via phone, email and chats.
What People Say
While working with Rotimi, I found her to be a creative professional, with a peaceable personality and good communication skills. She radiates positive energy, which is great for team dynamics and always puts her best foot forward.
Timi is an astute and hardworking individual who strives to deliver her the best in any organisation