Hi, I' Am

Timi

ICT Business Analyst

A Business Analyst with a demonstrated history of working in the technology, health, education, finance and management consulting industry. Skilled in business analysis customer support, quality management, data analysis and software development and testing. Request resume

About

Bio

Timi is seeking an entry-level Business Analyst position in a renowned consulting firm to utilize her analytical, problem-solving and critical thinking skills in designing business solutions that bring about transformational change and growth in clients’ organisations. Timi has great communication and interpersonal skills, as she is motivated and committed to adding value to an organization.

Core Values

Team Work

Innovation

Integrity

Dedication

Career Portfolio

Education

  • Master of Information Technology (Information Systems and Data Science) - 2021

  • Charles Darwin University
  • Certificate in Business Administration - 2019

  • Bachelor of Science, Management Information Systems - 2014

  • Eastern Mediterranean University, Cyprus

Work Experience

Business Consultant, Thrive Agric

Jan 2018 - Aug 2018

Thrive Agric is a technology and data-driven firm that helps client-investors enhance their investment portfolios. My responsibility was to analyse business and financial data for operational and management decisions. In addition, I developed organisational policies and procedures to assist decision-making.

Service Desk Analyst, EcCentral

July 2017 - Nov 2017

EcCentral is a software development company focused on the development of software for individuals, companies and government bodies. My responsibility was to attend to end-users' queries about products and services. I also collaborate with the software developers to adjust software specifications based on clients’ needs.

Business Analyst, Solina

July 2015 - Mar 2017

Solina Group is a management consulting firm that collaborates with governments, researchers, and donor organizations to develop innovative solutions that address pressing healthcare challenges. I worked with project teams and propose strategies aimed at improving the efficiency of clients’ organisations.

Service Desk Analyst, JAMB

Nov 2014 - May 2015

Joint Admission and Matriculation Board (JAMB) is a tertiary admission and regulation agency of the Federal Government of Nigeria. I worked with the software implementation team to roll-out the first 100% computer-based testing system in Sub-Saharan Africa.

Intern, Securities and Exchange Commission

Jul 2013 - Sept 2013

Securities and Exchange Commission (SEC) regulates and develops the Nigerian capital market, in addition to determining the prices of issues and setting the basis for allotment of securities. I worked with the information technology team to update the software and also in the regulations department to ensure all activities in the stock market were regulated appropriately without any misconduct by stock brokers.

Student Liaison Officer, EMU

Nov 2011 - Apr 2014

Eastern Mediterranean University (EMU) is a tertiary institution in Cyprus. I worked within the International and Student Services Department to serve the needs of new and old students. I worked with over 1,000 students and resolved over 2,500 issues relating to enrolment and registration.

Competencies

Skills

Content Writing
HTML5/CSS3
SQL
Tableau

Knowledge Areas

  • Business Consulting and Strategy

    I have apposite experience in strategic planning and business consulting, which applies practical methods to solving challenging issues of business decision-making and action in strategic contexts.

  • Information Technology

    I have competent skills in troubleshooting user problems relating to operating system issues, network connectivity, software compatibility, upgrades, MS office products and internet connectivity.

  • Data Analysis

    I have relevant experience in collecting, cleaning, analyzing and transforming data into different systems, and interrogating data creating various reports using visualization and investigation tools such as Tableau, SAP, SPSS, and the Microsoft Office suite i.e. MS Excel, MS Access, MS SQL Server.

  • Project Management

    I have been completely responsible for the successful initiation, plan, design, model, planning, execution, monitoring, controlling and closure of numerous projects.

  • Research

    I have conducted a careful and detailed study into specific problems, concern, and issue using methods of science.

  • Client Support

    I have pertinent experience in identifying customer needs, helping customers use specific features and responding to customer queries in a timely and accurate way, via phone, email and chats.

Reviews

What People Say

Write to me